Refund & Returns Policy

This Refund & Returns Policy applies to all purchases made from Gaav Se Ghar through our website. By placing an order with us, you agree to the terms outlined in this policy.

Returns

We accept returns only in cases where the product delivered is damaged, defective, or incorrect. Requests for returns must be raised within the specified time period mentioned on the product page or within a reasonable time after delivery.

To be eligible for a return, the product must be unused, in its original packaging, and in the same condition as received. Any item returned without prior approval may not be accepted.

Refunds

Once your return request is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed and credited to your original method of payment within the applicable time frame.

Refund timelines may vary depending on the payment method used and banking procedures. We are not responsible for delays caused by banks or payment gateway providers.

Non-Refundable Items

Certain products or services may be non-refundable due to their nature. Such exclusions will be clearly mentioned on the product or service page at the time of purchase.

Cancellation Policy

Orders can be cancelled only before they are processed or shipped. Once an order has been shipped, it cannot be cancelled and will be subject to the return policy instead.

Damaged or Incorrect Products

In case you receive a damaged or incorrect product, please contact us immediately with relevant details and supporting images. We will arrange for a replacement or refund after verification.

Contact Us

For any questions, concerns, or requests regarding refunds or returns, please contact us using the details provided on our website. Our support team will assist you as soon as possible.